Sunday, 22 May 2011

performance assessment, '360 Degree Feedback, The Powerful New Model for Employee Assessment & Performance Improvement', by Mark R Edwards and Ann J Ewen

currently I'm reading a book entitled '360 degree feedback, the powerful new model for employee assessment & performance improvement', by Mark R Edwards and Ann J Ewen. the book was published in 1996. I read this book because my friend who is working with a government agency told me that they might be using the system.

under the scheme, an employees  will be assessed not only by his supervisor but also his peers, customers, himself etc. in 2006 or 2007, I was experimenting with that kind of system. as a head of unit, I chaired the assessment sessions which also comprised the employee and his direct supervisor and supervisor's supervisor. we talked frankly about the employee performance. in my hand I also had the data on the employee achievement for that year. on top of that, I also gave the employee the chance to rate his/ her peers.

I got the idea of doing that from all the reality shows on TV, particularly 'The Apprentice'. now that I've read the book, I'm feeling great. not that the system is perfect that I'm actually can do or think something. I've always complained that the current system of appraisal was non-objective, that the supervisors tend to remember one or two events (good or bad) of that year and that is it. I'm great!

but who cares? I'm jobless now.

GREENHOUSE GAS RELEASED: 0.117 kg

5 comments:

  1. The 360 degree feedback is the most effective way to give them information about hard to measure aspects of their performance. With a flexible feedback platform you can address a wide variety of survey and assessment needs, it is the powerful new model for employee assessment & performance improvement 360 degree feedback.

    ReplyDelete
  2. It is a good way to measure performance. Do you have the experience on doing the system yourself? From the observation I had, my people really opened their mind and their mouths!

    ReplyDelete
  3. Hi,

    This would be a great place to aspire to be – Whilst in the ideal world it would be great to be able to gain honest face to face feedback from colleagues and direct reports – in my experience many of them struggle to do give ‘critical’ feedback and therefore the use of online and anonymous 360 Degree Feedback is a great way to start building a better feedback culture

    ReplyDelete
  4. Hi David, I'm quite skeptical of 'on-line' kind of communication especially when it comes to human relation. I mean when I do an on-line communication, I will loss the 'human' dimension of communication.

    ReplyDelete
  5. with all my heart, I believed the system is as close to perfect human being can get. I ran several sessions and critised my department's way of evaluate people. but changes is hard to materialised especially 'when power is not in your hand'.

    ReplyDelete